PayPal Community

Hi, that is exactly what happened to me.  I had an awesome outcome from PayPal. Once I got through to them, they were amazing. They gave me my money back, I did not have to return the item and they told me they were going to ban Shixi from PayPal.  My suggestion to you is to phone PayPal - persevere until you get through to talk to someone.  If you have followed all the procedure and have proof of everything, it is worth it!  Good luck!! ... View more

Oh dear, looks like I can add myself to the long list of unhappy customers.  Can anyone get hold of PayPal to discuss the issues with their orders with this company?  I have been trying for days....both messaging and phoning.  Give up being on hold after an hour!!!  I ordered 2x childs game and received a different, cheap and nasty version of the same thing and one was damaged. Shixi have said they will refund my $ when the goods are returned - at my cost!!  What is with that??   ... View more