Same here. I placed an order for 2 pairs of shoes, but the website was prmeow.com that I later found out was actually Shenzhen Lijuan Trading. I was sent 2 pairs of shoes alright, but wrong size (one wouldn't fit a 5 year old) and the shoes are not what I ordered. I tried multiple emails to return the products and all came back as undeliverable. 9/4 I put in a claim with PayPal and was told they would contact the company and if there was not a resolution in 10 days, I would get a refund on the 11th day. 9/15, day 11 - Good thing I checked today because I found out I had to escalate the dispute with PayPal or else on 9/24 I would have no recourse. I.e. there was no refund on day 11 as I was told through the chat system. Now I have an email that PayPal has once again reached out to the company. Why again I have no clue, but now I have to wait until 9/25. PayPal customer service has been really nice, but PayPal need to get their policies and information on their website and in their emails on the same page. We will see what occurs on /.25.
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