Try going directly through your credit card company. That's what I ended up doing and i got my money back. PayPal sucks when it comes to customer service. They were useless to me. Good luck!
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Contact your credit card company or bank. That was the only way I got my money refunded. PayPal didn't help at all. You have 60 days with must credit card companies to file. And the time PayPal requires you to wait takes you past the 60 days.
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I contacted my bank and they were able to get me a refund. I had paid with a visa debit card. You only have 60 days after purchase to request it though. Since PayPal is not much help. Plus the time frame of which PayPal requires puts you past the 60 days.
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Well I got a pair of the most hideous boots that were supposed to be Justin's. The company emailed me back saying it was just the advertising effect that made them look different. Ha.
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I ordered what was supposed to be Justin boots. What I got was a very poor knockoff that doesn't even come close to looking like the boots they advertise. And now the company wants me to ship them back to China. Ha.
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