Skip to main content

PayPal Community

  • Dashboard
  • Send and Request
  • Wallet
  • Business
  • Help
Log in
  • Welcome
    • Guidelines
    • News and Events
    • Suggestions for PayPal
    • General Discussions
  • PayPal Help Community
    • Managing Account
    • Transactions
    • Wallet
    • Security and Fraud
    • Products & Services
    • Reporting
  • MTS Community
    • PayPal Upgrade Community
    • PayPal Payments Standard
    • REST APIs
    • NVP/SOAP APIs
    • SDKs
    • Sandbox Environment
    • PayPal Reporting
    • Payflow
    • Ideas for MTS
    • Client-side Integration
    • Server-side Integration
  • The Archives
    • PayPal Help Community Archives
      • Managing Account Archives
      • Transactions Archives
      • Wallet Archives
      • Security and Fraud Archives
      • Products & Services Archives
      • Reporting Archives
    • Help Community
      • PayPal Basics Archives
      • Payments Archives
      • My Money Archives
      • My Account Archives
      • Disputes and Limitations Archives
      • Products and Services Archives
      • PayPal Credit Archives
    • Merchant Community
      • Merchant Products
      • Business Tools Archives
      • Reporting Archives
      • Managing Risk and Fraud Archives
    • Help Archives
      • About Business (Archive)
      • About Payments (Archive)
      • About Settings (Archive)
      • About eBay (Archive)
      • About Protections (Archive)
      • About Products (Archive)
    • Social and Your Voice Archives
      • Off Topic (Archive)
      • My Feedback for PayPal (Archive)
    • About PayPal Archives
      • Watercooler (Archive)
      • Tax Information (Archive)
      • Fees (Archive)
      • eBay and PayPal (Archive)
      • Coupons and promotions (Archive)
    • My Account Archives
      • My account settings (Archive)
      • Account limits and verification (Archive)
      • Account balance (Archive)
      • Bank accounts and credit cards (Archive)
    • Payments Archives
      • Sending money (Archive)
      • Receiving money (Archive)
      • Refunds (Archive)
      • Donations and Fundraising (Archive)
    • Disputes and Security Archives
      • Disputes and claims (Archive)
      • Fraud, phishing and spoof (Archive)
    • My Business Archives
      • Merchant services (Archive)
      • Reporting and tracking (Archive)
      • Shipping (Archive)
    • PayPal Products Archives
      • PayPal Debit Mastercard (Archive)
      • PayPal Extras MasterCard (Archive)
      • PayPal Mobile & Other Services (Archive)
      • Student Accounts (Archive)
      • Bill Me Later (Archive)
    • Getting to know PayPal
      • My PayPal account
      • Security and protection
    • Receiving and sending money
      • Buying with PayPal
      • Selling with PayPal
    • PayPal Here UK
      • PayPal Here News and Events
      • PayPal Here Community
      • Chip and Pin Card Reader
      • PayPal Here App

The Community Forum is not available for new posts or responses; previous posts remain available to review. For comprehensive support options, please visit PayPal.com/HelpCenter
Merchant Technical Support: For technical support and related questions, please visit our Technical Support Help Center or Developer Central

If you want to report illegal content under the EU Digital Services Act, please do so here

since ‎Sep-01-2020
Country: Australia
Type: Personal
ClarkyDownUnder
ClarkyDownUnder Contributor
Contributor
2
Posts
2
Kudos
0
Solutions
Your 3rd PayPal Anniversary
Your PayPal Anniversary
Liked
Active
Ice Breaker
The Return
View all
Latest Contributions by ClarkyDownUnder
  • Topics ClarkyDownUnder has Participated In
  • Latest Contributions by ClarkyDownUnder

Remove a Gift Card Address

by ClarkyDownUnder Contributor in My Account Archives
‎Sep-04-2020 02:42 AM
‎Sep-04-2020 02:42 AM
Does anyone know how to access and remove a gift card address from your account? A gift card address was added to my account on 10th August, but not by me, and now it is attaching itself to our orders as our delivery address. This spurious address does not show up anywhere in my account settings, so I cannot access it to remove it. I have been messaging PayPal support to ask them how to remove it, but they repeatedly keep giving answers that are not related to my question and therefore cannot resolve it. I'd  really appreciate any help on this! ... View more
Labels:
  • Labels:
  • Technical Issues
  • Update profile info

Re: Gift Card Address and what it means and how to...

by ClarkyDownUnder Contributor in My Account Archives
‎Sep-04-2020 02:36 AM
2 Kudos
‎Sep-04-2020 02:36 AM
2 Kudos
I have recently had two orders through PayPal come up with a Gift Card address that we did not enter. Supposedly this Gift Card address was added on 10th August, but I did not add this address. The address does not show up in our account settings, so I cannot remove it. I have been messaging PayPal support about this, but they don't seem to be able to understand the question. They have sent me about half a dozen answers, but none of them are related to what I am asking. This is so frustrating! ... View more
Paypal Logo
  • Help
  • Contact Us
  • Security
  • Fees
  • © 1999-2025 PayPal, Inc. All rights reserved.
  • Privacy
  • Legal
  • Cookies
  • Policy Updates

The money in your balance is eligible for pass-through FDIC insurance.

The PayPal Cash Mastercard is issued by The Bancorp Bank pursuant to a license by Mastercard International Incorporated. The Bancorp Bank; Member FDIC.

Powered by Khoros
Welcome to the PayPal Community!