PayPal Community

It looks like the problem comes and goes.  Customer service doesn't know anything and will run you in circles.  Maybe you'll get lucky and get someone who actually knows something.  But you'll probably get someone saying it's the country's regulation that won't allow PayPal payments, or someone who'll direct you to Merchant Technical Support who will then direct you back to customer service.  I highly doubt it's a country's regulation that's changing ability to make PayPal payments multiple times a day. ... View more

It looks like it's working again.  If you were trying to make a payment from Fiji, Egypt, China, India, Japan, Taiwan, or Hong Kong, you got the error: "Donations to this recipient aren't supported in this country."   Customer Service knew absolutely nothing and were of no help.  They just made lame comments about international restrictions and didn't even look into the problem.   Try it again.  Hopefully, it stays working since no one seems to know what's going on or how the problem started. ... View more

I first contacted "customer support" and they directed me to contact "Merchant Technical Support." Merchant Technical Support then told me to contact "customer support" because they said: "We have reviewed the back end logs and have confirmed that the issue you are facing is not caused by a Technical Error. "   So they left a "service note" on my account. I contact customer support again and after looking they told me to contact "Merchant Technical Support."   "Merchant Technical Support" will probably then tell me to contact customer support because it's not something they can fix.  It's a stupid endless cycle.  Anyone had any luck yet? ... View more

I'm having the same problem and same date when the problem started.  I sent a ticket to PayPal support.  I'll see what they say. ... View more