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since ‎Aug-23-2020
stewart18
stewart18
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Re: I cant login, 2 step verification, changed pho...

by stewart18 in Managing Account
‎Aug-23-2020 03:19 AM
11 Kudos
‎Aug-23-2020 03:19 AM
11 Kudos
Isn't it obvious that you can't do this as you need the old phone number to log in because of "duh" you guessed it, "Two step authentication/verification"??? MY mind boggles that paypal support cannot fix this issue and that the support staff can't seem to answer the question. I have the same issue on an old account. Changed phone numbers, account was set up for 2 step verification, can't log in. It's not rocket science Pay Pal!!! I had the same issue with Shopify and they solved my issue by allowing me to send a scan of my driver license, all encrypted. They temporarily removed the 2 step authetication, I went in changed my phone number and then set up the 2 step verification. Easy.  ... View more
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