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since ‎Aug-17-2020
Country: United States
Type: Personal
androidadvance
androidadvance
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Re: Disputing a scam seller & Paypal wants Intrane...

by androidadvance in Disputes and Limitations Archives
‎Aug-17-2020 12:31 PM
3 Kudos
‎Aug-17-2020 12:31 PM
3 Kudos
This just happened to me too even though I sent Paypal the tracking information from the UPS page that shows the supposed package was sent several days before I even placed an order on Etsy with the seller and it was delivered to someone else with a different name and no address just the same city.   PayPal won't respond via Twitter or the phone. I waited for hours for someone on the Message center to respond with their copy and past crap about needing the intranet form and I responded immediately but they already left the chat.   I just spoke to my bank and reported Paypal and the seller and opened a dispute against them. I know that Covid-19 is impacting everyone, but Paypal's customer service and response is unacceptable. Etsy was also of no help just immediately closing the case and stating the seller is banned from Etsy. ... View more

PayPal Item Not Received Dispute - Seller used fak...

by androidadvance in Disputes and Limitations Archives
‎Aug-17-2020 11:25 AM
‎Aug-17-2020 11:25 AM
I filed a PayPal Item Not Received Dispute over a week ago. The seller used a fake tracking number in which the shipped date was long before I even placed the order on Etsy. The seller was banned from Etsy and Esty just refers me back to PayPal.   Despite providing proof of my Etsy order and showing the date I placed the order was several days after the fake UPS tracking number claims to have been shipped, PayPal still denied my claim and won't talk on the phone.   Has anyone else had a similar issue and what did they do to resolve it? I would have to have to go to my bank and tell them to refund me as that would probably mean my PayPal account will be negative, then again after this experience I will probably never use them again. ... View more
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