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since ‎Aug-06-2020
jimmyk20
jimmyk20 Contributor
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Re: eleenonlinetrade

by jimmyk20 Contributor in Disputes and Limitations Archives
‎Aug-25-2020 06:39 AM
2 Kudos
‎Aug-25-2020 06:39 AM
2 Kudos
From someone that posted in Spanish: "Claim it through Paypal. Include screenshots of the order you made (you will have it in your email) and photos of what you have received. Include the photo of the mailing label where the weight (in grams) of what you have received comes from. Just because of the lack of weight and volume, you can easily prove them wrong. Tell them that you only want to communicate with them through the Paypal system so that everything is recorded. They will quickly reply that there has been an error and offer you two options: a) 30% refund and keep what they have sent you; (b) Send you the correct product but indicating that it will take more than a month (which would leave you out of the claim period when they send you another "wrong" product). Do not accept either option and submit it to PayPal requesting a full refund. In the claim it indicates that the seller has a long history of claims for fraud by always sending products infinitely cheaper than what the buyer has paid. That it is a clearly suspected case of scam and therefore you want to get your money back as it has already happened to other buyers. The website where you placed the order is probably no longer working. Include it in the claim. In this link other buyers explain it: https://www.paypal-community.com/t5/user/viewprofilepage/user-id/11282773 In my case it worked for me. I expected a package weighing 4 kilos and measuring 40x40x20cm and I received a 150gr plastic bag. I made the initial claim two days after receiving the package, without actually opening the package because as the delivery took so long, I investigated them on the internet and I was already sure that they would also "make a mistake" with my order. A few hours later, the "seller" replied, offering me both options. The next day I raised it to Paypal (turning it into a Claim) and within a few hours Paypal resolved the case in my favor and returned the full amount. I have not yet opened the 150 gr envelope I received (by touch it looks like a jump rope with two handles). It is in the storage room in case the "seller" wants to come for the package (of course postage due). Luck!!!" ... View more

Re: eleenonlinetrade

by jimmyk20 Contributor in Disputes and Limitations Archives
‎Aug-18-2020 09:35 AM
3 Kudos
‎Aug-18-2020 09:35 AM
3 Kudos
I just did a chargeback. It's PayPal's problem now. I'll be shutting down my paypal account now, not worth it.  ... View more

Re: eleenonlinetrade + knynm.site

by jimmyk20 Contributor in Disputes and Limitations Archives
‎Aug-17-2020 04:14 AM
‎Aug-17-2020 04:14 AM
Found a new site from the same people  knynm.site from gennionlineservice. Wei Ba.  ... View more

Re: eleenonlinetrade

by jimmyk20 Contributor in Devolución y cancelación de pagos
‎Aug-17-2020 03:23 AM
‎Aug-17-2020 03:23 AM
Given the level of communication from Paypal and their unwillingness to look at this seriously I don't care if they cloase my account over a chargeback as i'll be using other services in the future.  You can't trust a company that knowly supports scam site rather than taking action.  ... View more

Re: eleenonlinetrade

by jimmyk20 Contributor in Disputes and Limitations Archives
‎Aug-07-2020 09:08 AM
3 Kudos
‎Aug-07-2020 09:08 AM
3 Kudos
Don't wait, set up a dispute straight away. This means the money shouldn't go through to them until it's resolved. I'm going to fully go with the process via paypal but them my last resort will be  a chargeback via my creditcard company. When this happens, Paypal charge the seller. So if enough of us do it, this scam will cost them some money.  ... View more

Re: eleenonlinetrade

by jimmyk20 Contributor in Disputes and Limitations Archives
‎Aug-07-2020 08:49 AM
3 Kudos
‎Aug-07-2020 08:49 AM
3 Kudos
Don't give in.  I'm tracing all their activity online. Keep feeding me new sites that you come accross. Got a nice portfolio to send to Paypal and Tik Tok.  It's lockdown, i have time. ... View more

Re: eleenonlinetrade

by jimmyk20 Contributor in Disputes and Limitations Archives
‎Aug-06-2020 06:27 AM
3 Kudos
‎Aug-06-2020 06:27 AM
3 Kudos
Also having issues with zeaqik.store. I saw this post 5 mins after i ordered and asked for a refund straight away. Next day i set up a claim with Paypal and then they attached a delivery tracking ID. So it's obvious they're going to now try and claim it was sent and delivered. Even though the tracking was added 4 days later when they had plenty of time to cancel it.    They're advertising on Tik Tok with many different items. About to to file a claim with Tik Tok to get them removed. Paypal's resolution produres aren't set up to handle something like this, and their customer service team don't seem to want to be pro-active so you need to get on the phone with them. ... View more
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