Skip to main content

PayPal Community

  • Dashboard
  • Send and Request
  • Wallet
  • Business
  • Help
Log in

Le forum de Communauté ne sera plus disponible à partir du 30 Juin 2025. Le Forum de la communauté n’est pas disponible pour les nouveaux messages ou les réponses; les articles précédents restent disponibles pour vérification. Afin de connaître les options d’assistance complètes, rendez-vous sur PayPal.com/HelpCenter

Si vous souhaitez signaler du contenu illégal et contraire au Règlement sur les services numériques de l’Union Européenne (DSA), veuillez cliquer ici.

since ‎Aug-04-2020
Grubhead
Grubhead Contributor
Contributor
3
Posts
1
Kudos
0
Solutions
The Return
Liked
Ice Breaker
View all
Latest Contributions by Grubhead
  • Topics Grubhead has Participated In
  • Latest Contributions by Grubhead

Re: Strong Customer Authentication Problems

by Grubhead Contributor in My Account Archives
‎Aug-07-2020 12:31 PM
‎Aug-07-2020 12:31 PM
The app is just a program or software you can download for your computer. It will be installed onto your computer, so you don't need to have mobile phone. The link will ask you which Operating System you are using before you can download the software.   I will say one thing it makes one click absolutely pointless! Since now you have to put a six figure randomly generated figure in every time you make a transaction.  Even to post here you have to put in the password and then start the app running and then enter the number in 30 seconds! Plus tell the system I'm not an f***** robot ... View more

Re: Strong Customer Authentication Problems

by Grubhead Contributor in My Account Archives
‎Aug-07-2020 06:40 AM
‎Aug-07-2020 06:40 AM
Have had a message from Paypal. If you don't have a mobile phone you can use an Authenticator App.  They suggested the following site to use: download link for app    You select your operating system from the options and click download The following instructions came from Paypal. It will then ask you to enter in a phone number (this can be a landline number) and also enter in your email address, then click Next.  Select your method to receive the code - if you have a landline select Phone Call.  Enter the 6 digit code into the Authy app. Once that is done you can now connect your PayPal account to the Authenticator App.   Click on the plus + symbol under Add Your First.  Login to your PayPal account and select the 2 Step Authentication, and select Use an Authenticator App.  Copy the 16 digit code under the QR code into the Authy App.  Click Add Account.  It will then ask you to enter a name for the account and to select a logo.  Select the Token Lenght and click Save. It will give you a 6 digit code, please note this code changes every 60 seconds. Put this code into your PayPal account. When you log in next you have your Authy app open on your device and select PayPal. As many banks are also asking for this two step method you can also add them to the app in the same way with the variations about the logins to them of course! It's also good for other sites such as Facebook etc.    When I logged here to post this it asked for a code. I had to start the app and enter the number it generates. So from the odd time that was suggested it seems that I will have to do it everytime. ... View more

Re: Strong Customer Authentication Problems

by Grubhead Contributor in My Account Archives
‎Aug-04-2020 10:51 AM
1 Kudo
‎Aug-04-2020 10:51 AM
1 Kudo
I agree with the user. Though I am not disabled I don't use mobile phones. I suspect a lot of people don't use them too especially older people. Also my country is no longer a member of the EU and since this is a directive from them. The UK people do not have to go along with it. So Paypal you will have to come up with an exception for none EU countries. Or find a way around this piece of nonsense. ... View more
Paypal Logo
  • Help
  • Contact Us
  • Security
  • Fees
  • © 1999-2025 PayPal, Inc. All rights reserved.
  • Privacy
  • Legal
  • Cookies
  • Policy Updates

The money in your balance is eligible for pass-through FDIC insurance.

The PayPal Cash Mastercard is issued by The Bancorp Bank pursuant to a license by Mastercard International Incorporated. The Bancorp Bank; Member FDIC.

Powered by Khoros