Hi! I'm glad to help. I'm the original poster but under a different account (I still get emails from khoros). The call was likely legitimate and if they have your details beforehand then they are most probably legit. Feel free to list the phone number for me to check and remember to ask loads of questions while on the line (who are you, proof of who you are and the lot). I'll check the phone number but you can also check to see if they are actually a branch of PayPal. Just remember to never give any card details or personal information because from my experience, they should already have it. Good luck
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