hello there, I am finding it very distressing trying to resolve an issue with PayPal. I bought a Nintendo switch from a fraudulent website. Only realising after I clicked buy. I had clicked onto i thought game.com but it redirected me and before I realised I had bought product. I tried contacting them but just a unhelpful generic email. I then contacted PayPal and they have been unhelpful, threatening, uncommunicative and no matter all the evidemce I have given still asking for the money. The website has so many complaints on trust pilot and it has since closed but paypal are threatening me for money even though I have an open dispute. Is this legal? Do I have to pay them only for them to give it back in 5 days? Please help! I will NEVER use PayPal after this. Just the worst experience ever.
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