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since ‎Jul-24-2020
elchippendale
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Re: Vendor Rating - Jiadi Co Ltd

by elchippendale Member in Disputes and Limitations Archives
‎Jul-24-2020 04:11 AM
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‎Jul-24-2020 04:11 AM
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I had a very bad experience with Jiadi Co Ltd and would certainly not recommend buying from them.  It was not clear that my shoes would be coming from China when I made the order.  The payment was taken straight away.  It took a long time for them to arrive (and I wasn't sure if they actually would).  When they did arrive I had been sent the wrong size.  They initially refused any kind of refund.  After going through the PayPal Resolution process I was offered a full refund and instructed to provide tracking details.  I made an enquiry about the seller being responsible for the cost of the return of the shoes as it was there error and this was in line with their terms on conditions on their website.  I never got a response to this and my case was denied before the deadline I had to provide tracking information.  I have since tried contacting Jiadi again but they are no longer responding to me.  I am now left out of pocket and also with the shoes which are not the size I ordered.  I have seen lots of other comments from other people who are also very unhappy and would urge anyone not to buy from them. ... View more
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