I’m so glad I saw this because I thought I was going crazy. I bought two mesh nail extensions and not only did it take 3 months to get me, dispute denied for the cancellation of the order, but then multiple denials of disputes after I gave proof that the product was not as described. Didn’t work and was broken! Not only did the company themselves refuse to acknowledge these issues in their emails but they just keep going back and forth with me. I will never use PayPal again for purchases that I am unsure of. I thought for sure that using PayPal would be the best because if it came and wasn’t as described, that I could get a refund easily. NOPE!! PayPal has made this extremely hard. Not to mention that when I tried emailing PayPal some proof (pictures, videos, email logs with the company) they kept replying and saying that my email was wrong. When it wasn’t and was the same email that my PayPal account is linked to. PayPal has lost my business and not only will I continue to raise awareness of this ZestAds limited, but I’m going to tell everyone how horrible PayPal has gotten.
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