I have been trying to deal with PayPal for almost 2 months. I purchased a dog bed through PayPal but when it arrived it was not at all like it was on the ad. The company has stop communicating so I don’t have a good address to send it back. My case is still open but PayPal is only willing to refund cost not shipping even though the site stated free shipping on purchase over $39.99. I sent pictures of ad/shipping fees as well as the picture of the “Dog Bed”. I just don’t understand why it takes so long to get the appropriate refund with all the evidence. Do not buy from diyfeeling.com!! They had the nerve to tell me the picture shown was a small bed and I bought a bigger one. I stated “Do you use the same amount of stuffing no matter how big the bed is?” No response!!
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