I bought an item back in March from a company in China and used Paypal. Unfortunately, the company is a scam so I filed a dispute. After 4 month, I still have no answer to my dispute. Each time I go in to check the status, the resolution date changes by another 3-4 days. This has been going on now for 4 months. There is really no way to contact Paypal with any issue. They say you can send a text, but really you just end up with automated responses. Their customer service number is a joke as you have to hold for 1.5 to 2 hours!!! I will never use Paypal again. They will not protect you, and if you have a problem you'll never be able to contact them.
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