Skip to main content

PayPal Community

  • Dashboard
  • Send and Request
  • Wallet
  • Business
  • Help
Log in

Le Forum de la communauté n’est pas disponible pour les nouveaux messages ou les réponses; les articles précédents restent disponibles pour vérification. Afin de connaître les options d’assistance complètes, rendez-vous sur PayPal.com/HelpCenter

Si vous souhaitez signaler du contenu illégal et contraire au Règlement sur les services numériques de l’Union Européenne (DSA), veuillez cliquer ici.

since ‎Jul-13-2020
Country: United States
Type: Personal
realwhz
realwhz Contributor
Contributor
2
Posts
0
Kudos
0
Solutions
Ice Breaker
Giving
Active
The Return
Your 3rd PayPal Anniversary
Your PayPal Anniversary
View all
Latest Contributions by realwhz
  • Topics realwhz has Participated In
  • Latest Contributions by realwhz

Re: CashBack of credit card from refund is missing

by realwhz Contributor in Transactions
‎Dec-01-2024 07:29 AM
‎Dec-01-2024 07:29 AM
Thank you for the advice. I called PayPal customer service. She researched the issue but couldn’t help because the cashback part was refunded too from PayPal point of view. I will contact my credit card company. My suggestion: never ever use credit card points/cash back on your PayPal transaction. It would complicate the the whole process. ... View more

CashBack of credit card from refund is missing

by realwhz Contributor in Transactions
‎Nov-30-2024 08:50 AM
‎Nov-30-2024 08:50 AM
Hello.   I recently paid a seller using my BoA credit card and I chose to use its cash back on it as part of the payment. Later, the transaction was canceled and PayPal eventually refund. In the refund details, both credit card charge and cash back amounts are mentioned. However, now I received only the credit card charge back on my credit card history but the credit card cash back disappeared. Should I be concerned? ... View more
Labels:
  • Labels:
  • Refunds
Paypal Logo
  • Help
  • Contact Us
  • Security
  • Fees
  • © 1999-2025 PayPal, Inc. All rights reserved.
  • Privacy
  • Legal
  • Cookies
  • Policy Updates

The money in your balance is eligible for pass-through FDIC insurance.

The PayPal Cash Mastercard is issued by The Bancorp Bank pursuant to a license by Mastercard International Incorporated. The Bancorp Bank; Member FDIC.

Powered by Khoros