PayPal Community

PayPal won't help.  Don't waste any more time.  Go to your bank.  If you paid via credit card, go to them.  I used PayPal credit, so I am now filing a dispute with Synchrony Bank.  This is my last resource.  Too bad there isn't an attorney among us -- we could file a suit against PayPal.   ... View more

Contacting the financial institution you used to pay for it may work.  I used PayPal credit.  I filed a complaint with their bank, Synchrony, but I haven't heard a word yet.  ... View more

RSS2 Yes, it is a scam.  Read the link someone posted from Kent House concerning PayPal and chinese scammers.  PayPal will eventually send you a return address, but it will be in China.  You will have to pay customs and shipping, and the address, according to others in this community, is bogus.  Go to your bank or credit card company, whichever you used for payment. Good luck! ... View more

Joy2U   I can't go to my bank.  I paid through PayPal credit for this order.  But I did just file a dispute with PayPal credit, which is Synchrony Bank, so we will see what happens.  ... View more

Same here.  Ordered boots from BinHorse that came via Shopping Technology.  PayPal sent me a return address for Shopping Technology, but it is in China.  I probably won't do that because those addresses tend to be nonexistent.  I'm going to PayPal credit not, because that's how I paid.  If you used your bank, go there.  If you used a cc, that's the best -- they will usually refund with not much fuss.  Good luck! ... View more

Who did you call?  I can't get past automated messages.  ... View more

Didn't happen this way for me.  PayPal send me a return address for Shopping Technology that is in China.  Not doing that, especially when the return address on my package is in CA.  WTH? ... View more

You may not get your case dismissed.  PayPal sent me a return address for Shopping Technology, but it is in China, and I don't think it is legitimate.  And I don't feel it is fair for me to pay customs fee and shipping cost.  I think PayPal will dismiss my case when I don't upload the tracking information for shipping the package back.  Since I paid with PayPal credit, I decided to go to their bank, which is Synchrony (click on paypal credit) and fill out a dispute form.  If this doesn't work, I may have to try something else, but we may all be **bleep**. 😞 ... View more

Sew and Sow   Didn't use my bank.  Used PayPal credit. ... View more

Valmasson:   Boy, I can't get anywhere with PayPal.  There is no live person, even on the phone.  Everything is automated.  As far as my claim against Shopping Technology, PayPal sent me a return address in China.  I did this a few years ago, and even the return address was a sham.  After paying customs and shipping, my package ended up on my doorstep 2 months later with no explanation.  The PO verified by the stickers that the package had indeed been received at the other end.  I can't even communicate with PayPal via this dispute.  All I can do is upload my tracking information.  There is no place to have a further conversation.  I want a prepaid label if I'm sending to China. Any suggestions? ... View more