PayPal Community

Just got an update on PayPal "new" terms and conditions. One paragraph says this, "For “Significantly Not as Described” claims under our Seller Protection Program, we are clarifying that the item may not be returned to sellers or sellers may be required to accept the returned item and pay for the return shipping costs." Yeah. No **bleep**. But its still a little vague, saying sellers "may" have to pay their own shipping ba k, or not requiring it. What paypal has been doing to their customers is appalling. My credit card conpanybrwcunded my money, but debit card users have a lot less options with the bank. If paypal doesnt do a 180 on their previous policy, I'm completely done with them. ... View more

Yep same situation here. Ordered nuc explosion lamp, got a dollar store unicorn lamp instead, after 2 months. When I contacted paypal to dispute the transaction about 6 weeks after ordering because of the run around I was getting, they didnt exactly jump on the issue. So I called my credit card company and THEY refunded my money. Good thing they did. PayPal is not customer friendly when it comes to this kind of thing. **bleep** them. Pay via paypal if you want, but ALWAYS use a credit card. Your bank will have your back. Too bad too, was looking forward to that nuc lamp. 😞 ... View more