You’ve just described in exact detail the same thing that happened to me by same seller. PayPal is NOT protecting their customers. I believe a class action against PayPal needs to transpire. By the way, the return address is a fraud address to a gas station in Alabama. I saw a news reporter write if it on their blog. I filed PayPal resolution and they said a determination would be made by July 6 if they don’t hear from seller. Then nothing. I inquired on status and they said July 11. Then nothing. I inquired again and keep getting customer reps who do nothing. I need a phone number for Paypal. I’ve been with them well over 15 years since they started and am getting quite upset...fact is, I’m more upset with them allowing this to happen and enabling it. It’s called International Fraud and I think it is wrong! I have photos in my claim of what I was to receive and what they sent. (NOT what was ordered!!) they sent a tiny bent basket. What’s taking so long for my refund? There are over 600 people on Facebook in a group being scammed by same group through PayPal on this kitchen rack....that doesn’t bother them???
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