@Maefindlay You should have used paypals dispute procedure as these China sellers will do anything to not have to refund. For a start they have dispatch depots in your country but the returns depot is in China. Secondly if you don't send with tracking then they know you would lose any dispute. Lastly if you had activated the below link and won a dispute and paypal had given you the China address to return the item then you could have claimed back that return postage cost. https://www.paypal.com/uk/webapps/mpp/refunded-returns Sadly if you have already returned it to the wrong depot with only proof of postage its too late to go down the dispute route now so PLEASE avoid these in the future..... Chinese Web Sites or on Social Media ads easy to spot (once you know the below signs) so buyer beware. 1. No return address on the returns policy............thats because the site will look as if its in your country (where they despatch goods from) BUT they will ask for returns to go back to China (returns depot) at a shipping cost nearly always more than the item is worth. 2. No contact telephone number............if you click on contact the most you will get is webmail or an email address. 3. No company address information. 4. Great looking items at bargain prices that turn out to be tat.
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