I had a similar experience. Ordered a Lego storage bucket in March. Did not receive it, nor a confirmation email from the shipper but was charged by PayPal. Filed a dispute with PayPal in early April. Out of the blue, I received something completely different than my original order in mid-April and again no paperwork with a way to contact customer service to resolve directly with the shipper. What was sent was not even close to what was represented on the Facebook ad. Today, PayPal denied my claim saying the shipper provided tracking info so the shipper had fulfilled the order. I guess it doesn’t matter that what they sent was not what was ordered. I am surprised Jiadi doesn’t just ship shredded paper inside envelopes because apparently all they need is to provide a tracking number and PayPal will validate their transaction.
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