My credit card refused to lodge a chargeback with Air France who cancelled and tried to force me to accept vouchers. Apparently they have received advice from Visa and MAstercard not to process claims due to Coronavirus. I told them my flight was cancelled by the airline and I did not get goods or services as promised so I should be entitled to a refund. I read the statement from Mastercard and it only relates to chargebacks where you couldnt go on a flight or stay in a hotel because of travel restrictions etc. Having a nightmare of a time with 5 different sets of flights with Air France, Lufthansa, Easyjet, Ryan Air & Emirates.
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