Skip to main content

PayPal Community

  • Dashboard
  • Send and Request
  • Wallet
  • Business
  • Help
Log in
  • Welcome
    • Guidelines
    • News and Events
    • Suggestions for PayPal
    • General Discussions
  • PayPal Help Community
    • Managing Account
    • Transactions
    • Wallet
    • Security and Fraud
    • Products & Services
    • Reporting
  • MTS Community
    • PayPal Upgrade Community
    • PayPal Payments Standard
    • REST APIs
    • NVP/SOAP APIs
    • SDKs
    • Sandbox Environment
    • PayPal Reporting
    • Payflow
    • Ideas for MTS
    • Client-side Integration
    • Server-side Integration
  • The Archives
    • PayPal Help Community Archives
      • Managing Account Archives
      • Transactions Archives
      • Wallet Archives
      • Security and Fraud Archives
      • Products & Services Archives
      • Reporting Archives
    • Help Community
      • PayPal Basics Archives
      • Payments Archives
      • My Money Archives
      • My Account Archives
      • Disputes and Limitations Archives
      • Products and Services Archives
      • PayPal Credit Archives
    • Merchant Community
      • Merchant Products
      • Business Tools Archives
      • Reporting Archives
      • Managing Risk and Fraud Archives
    • Help Archives
      • About Business (Archive)
      • About Payments (Archive)
      • About Settings (Archive)
      • About eBay (Archive)
      • About Protections (Archive)
      • About Products (Archive)
    • Social and Your Voice Archives
      • Off Topic (Archive)
      • My Feedback for PayPal (Archive)
    • About PayPal Archives
      • Watercooler (Archive)
      • Tax Information (Archive)
      • Fees (Archive)
      • eBay and PayPal (Archive)
      • Coupons and promotions (Archive)
    • My Account Archives
      • My account settings (Archive)
      • Account limits and verification (Archive)
      • Account balance (Archive)
      • Bank accounts and credit cards (Archive)
    • Payments Archives
      • Sending money (Archive)
      • Receiving money (Archive)
      • Refunds (Archive)
      • Donations and Fundraising (Archive)
    • Disputes and Security Archives
      • Disputes and claims (Archive)
      • Fraud, phishing and spoof (Archive)
    • My Business Archives
      • Merchant services (Archive)
      • Reporting and tracking (Archive)
      • Shipping (Archive)
    • PayPal Products Archives
      • PayPal Debit Mastercard (Archive)
      • PayPal Extras MasterCard (Archive)
      • PayPal Mobile & Other Services (Archive)
      • Student Accounts (Archive)
      • Bill Me Later (Archive)
    • Getting to know PayPal
      • My PayPal account
      • Security and protection
    • Receiving and sending money
      • Buying with PayPal
      • Selling with PayPal
    • PayPal Here UK
      • PayPal Here News and Events
      • PayPal Here Community
      • Chip and Pin Card Reader
      • PayPal Here App

The Community Forum will no longer be available starting June 30, 2025. Please note that the forum is now closed for new posts and responses, but previous posts will remain accessible for review until June, 30 2025. For comprehensive support options, please visit PayPal.com/HelpCenter
Merchant Technical Support: For technical support and related questions, please visit our Technical Support Help Center or Developer Central

If you want to report illegal content under the EU Digital Services Act, please do so here

since ‎May-25-2020
Country: United States
Type: Personal
Lendus123
Lendus123 Contributor
Contributor
2
Posts
0
Kudos
0
Solutions
Your PayPal Anniversary
The Return
Active
View all
Latest Contributions by Lendus123
  • Topics Lendus123 has Participated In
  • Latest Contributions by Lendus123

Finanicial Institution Filed a Claim to my seller,...

by Lendus123 Contributor in Disputes and Limitations Archives
‎Nov-23-2020 02:30 PM
‎Nov-23-2020 02:30 PM
Hi,   I recently just got an email notification from my buyer that his account is in the negative due to a dispute/claim that was apparently opened by me.   The message states: "We were recently notified that you disputed the transaction below with your financial institution or credit card company."   I tried calling my card company to have this resolved, but their claims department doesn't seem to be there, I've been on hold for hours (Bank of America)   I already 'canceled' the dispute via Paypal, but PayPal states: "Thanks for letting us know that you don't wish to proceed with this claim. Since you initiated this claim with your financial institution or credit card company, you'll need to contact them directly to close it. PayPal can't close this claim with your financial institution on your behalf."   So I wanted to know if it's ANY WAY possible that instead of the seller being the one hit with this negative charge amount, to make it so it's under my account instead? This was filed for a transaction that belonged to me alone, and whomever I sent the money to should not be the one who has to suffer for this.   I want to resolve this dispute, but to first and foremost make it so if anything, it's MY paypal account that's hit with the amount owed, not the seller.    Secondly the financial institution I suspected of opening this case, also filed it for a transaction that was completely unrelated to theirs, so they're basically trying to dispute money for the wrong date, and essentially does not belong to them, therefor they're trying to take money from the wrong person; my seller who I've provided money on a separated date, completely unrelated to the amount that was sent to them. ... View more
Labels:
  • Labels:
  • Disputes

Confirm Receipt Button not appearing

by Lendus123 Contributor in Transactions Archives
‎May-25-2020 11:41 PM
‎May-25-2020 11:41 PM
Hello,   I have a seller that I'm in good contact with and usually send via paypal and it gets sent immediately.   however this time, I've accidentally sent the money as 'goods and services' instead of to friends.   On my end it says they've received the money, however on their end, it's being held.   Usually when this happens, a 'Confirm Receipt' button would appear, and I would simply click on it to have the money be released.   However, even after 24 hours, the option is still not available.   I've contacted the direct message chat with CS, but they told me the buyer has to contact THEM, and the buyer did, but to no avail.   what should I do so that my buyer can receive their money ASAP ? Thanks ... View more
Paypal Logo
  • Help
  • Contact Us
  • Security
  • Fees
  • © 1999-2025 PayPal, Inc. All rights reserved.
  • Privacy
  • Legal
  • Cookies
  • Policy Updates

The money in your balance is eligible for pass-through FDIC insurance.

The PayPal Cash Mastercard is issued by The Bancorp Bank pursuant to a license by Mastercard International Incorporated. The Bancorp Bank; Member FDIC.

Powered by Khoros
Welcome to the PayPal Community!