PayPal Community

@BOBABY77    You can only cancel a pending payment if its gone to a non existent email address and has a cancel option as the payment can't ever complete. If its gone to an email address that does exist but not yet linked to a paypal account then as long as its not claimed by that email address (by them setting up a paypal account) then it will be time out 30 days post payment. If its pending awaiting authorisation to a company then you ask the company to cancel your order and not to capture the pending payment...then again it will time out 30 days post payment. If its a pending echeque then once its cleared you can ask the seller to refund it back to you as you can't cancel a pending echeque. Lastly if it completes then you can open a dispute for non receipt of item OR not as described (for more info read buyer protection). ... View more

Hi @BOBABY77, Welcome to the PayPal Community! I've found this article that may help: https://www.paypal.com/us/smarthelp/article/why-was-my-paypal-cash-card-transaction-declined-faq3192?app=searchAutoComplete If this post, or any other was helpful, please enrich the community by giving kudos or accepting it as a solution. ... View more