PayPal Community

I called into the paypal and spoke with a customer service rep.  Fortunately I had an excellent customer service person on the second time i called.  The seller is getting really good at scammin people!  i opened a dispute for non receipt; and then low and behold i received a package TWO WEEKS LATER!  I had ordered lysol wipes; and recieved a nasty little roll of toilet paper; so then i called paypal immediately and changed the case from non receipt as "not as described" - IT REALLY DEPENDS ON THE CUSTOMER SERVICE PERSON YOU SPEAK WITH!  they have to give the seller the opportunity to do something, i.e., request item back.  That takes another 10days!  well when he responded with the return address it was all in Chinese symbols; which our post office doesn't even recognize as an address!  Make sure you call customer service and let them know that!  Then in turn they will request a REAL address to send it to, seller has three days to respond - BUT the big thing is the cost to ship something to CHINA!!!! with a tracking number!  EVEN if it's small it will cost AT LEAST 25.00!  I called and spoke with a super nice person and explained all this without being over dramitic! and that on this community board there were a GAZILLION POEPLE that were going though the same situation and that Paypal should be aware!  She said she would alert their FRAUD department!  My lesson - BE VIGILANT AND KEEP AFTER IT!  I sat on hold alot! but they are short staffed and I am not the only one in the word that is complaining about something!  You have to stay the course if you want it to be righted! If they deny you, APPEAL THE CASE.  IF YOU CAN'T APPEAL, CALL YOU CARD COMPANY AND DISPUTE IT!  I am turning the guy into the Federal Trade Commission! it would be a good idea if you do also ... View more

I called into the paypal and spoke with a customer service rep.  Fortunately I had an excellent customer service person on the second time i called.  The seller is getting really good at scammin people!  i opened a dispute for non receipt; and then low and behold i received a package TWO WEEKS LATER!  I had ordered lysol wipes; and recieved a nasty little roll of toilet paper; so then i called paypal immediately and changed the case from non receipt as "not as described" - IT REALLY DEPENDS ON THE CUSTOMER SERVICE PERSON YOU SPEAK WITH!  they have to give the seller the opportunity to do something, i.e., request item back.  That takes another 10days!  well when he responded with the return address it was all in Chinese symbols; which our post office doesn't even recognize as an address!  Make sure you call customer service and let them know that!  Then in turn they will request a REAL address to send it to, seller has three days to respond - BUT the big thing is the cost to ship something to CHINA!!!! with a tracking number!  EVEN if it's small it will cost AT LEAST 25.00!  I called and spoke with a super nice person and explained all this without being over dramitic! and that on this community board there were a GAZILLION POEPLE that were going though the same situation and that Paypal should be aware!  She said she would alert their FRAUD department!  My lesson - BE VIGILANT AND KEEP AFTER IT!  I sat on hold alot! but they are short staffed and I am not the only one in the word that is complaining about something!  You have to stay the course if you want it to be righted! If they deny you, APPEAL THE CASE.  IF YOU CAN'T APPEAL, CALL YOU CARD COMPANY AND DISPUTE IT!  I am turning the guy into the Federal Trade Commission! it would be a good idea if you do also ... View more

I called into the paypal and spoke with a customer service rep.  Fortunately I had an excellent customer service person on the second time i called.  The seller is getting really good at scammin people!  i opened a dispute for non receipt; and then low and behold i received a package TWO WEEKS LATER!  I had ordered lysol wipes; and recieved a nasty little roll of toilet paper; so then i called paypal immediately and changed the case from non receipt as "not as described" - IT REALLY DEPENDS ON THE CUSTOMER SERVICE PERSON YOU SPEAK WITH!  they have to give the seller the opportunity to do something, i.e., request item back.  That takes another 10days!  well when he responded with the return address it was all in Chinese symbols; which our post office doesn't even recognize as an address!  Make sure you call customer service and let them know that!  Then in turn they will request a REAL address to send it to, seller has three days to respond - BUT the big thing is the cost to ship something to CHINA!!!! with a tracking number!  EVEN if it's small it will cost AT LEAST 25.00!  I called and spoke with a super nice person and explained all this without being over dramitic! and that on this community board there were a GAZILLION POEPLE that were going though the same situation and that Paypal should be aware!  She said she would alert their FRAUD department!  My lesson - BE VIGILANT AND KEEP AFTER IT!  I sat on hold alot! but they are short staffed and I am not the only one in the word that is complaining about something!  You have to stay the course if you want it to be righted! If they deny you, APPEAL THE CASE.  IF YOU CAN'T APPEAL, CALL YOU CARD COMPANY AND DISPUTE IT!  I am turning the guy into the Federal Trade Commission! it would be a good idea if you do also. ... View more

I had ordered disinfectant wipes and they SENT TISSUE!   ... View more

yeap!  SAME COMPANY I AM DEALING WITH! and SAME response from PAYPAL!  dispute the charge with your bank!   ... View more

OH NO, I haven't got my money back!  the company sent some chinese address that the post office doesn't even acknowlege, so they sent another message to the scammers to correct the address.... and gave the scammer ANOTHER 3day to supply an address... and then I have to send it to CHINA!!!  have any idea what that bill is like?  it cost almost half the value of the total disputed to send something to china with a tracking number!  so you get RIPPED OFF BOTH WAYS!!!!  ... View more

It all depends on who you speak with!  some of the customer service could care LESS!!!!!  Today I got Teresa, and sure enough she didn't care that i was sent some little 3 x 4 piece of tissue... I have to return it to the scammer!  Why Should I pay to return it when IT'S NOT EVEN WHAT I ORDERED! AND TO CHINA! THAT'S MONEY! ALMOST HALF THE VALUE OF THE AMOUNT SPENT IN THE FIRST PLACE!!!!  ... View more

I've been fighting with them for almost a MONTH!  So first I opened the case as not receiving disinfectant wipes.  next the jerk sends me this little 3inch roll  of tissue... now I might have to go to the expense of returning it to him!   It's ridiculous!  Scammers... they come with a new thing EVERY week!  Its this kind of process that enables SCAMMERS - DOESN'T PAYPAL GET THAT!   ... View more