PayPal Community

Yes. I get it.   ... View more

I used PayPal. It draws from my credit union account. It has not been debited yet but PayPal has taken the charge and so I know it will be. Arguing all day with their customer service about a refund. They have canceled the subscription, therefore the recurring debit, but I don't see where a refund has occurred. Maybe it will. I have had other companies refund money when I accidentally subscribed to some service I had no intention of subscribing to since I couldn't afford it. ... View more

I lost my phone, an Android and I used this service to try to find it. It told me a location that was totally bogus and charged me 89 cents. Nowhere did it mention that this was just for a one day trial. One loses their phone or other device and they are urgent to find it. So, no mention this was a one day trial that after which would result in the charging of 49.80 recurring monthly. So, they happily will cancel that subscription which you UNKOWINGLY created but the first month stands. I have been emailing them all day and it is like all AI phoniness. They simply will not refund the money. I am a poor person which really shouldn't matter but I can't afford this kind of ripoff. PayPal tells me I can dispute the charge but it will take 1 to 2 months and it is best to discuss it with the company's customer service. I have received no satisfaction from HONG KONG SOOUYA TECHNOLOGY LIMITED customer service. So, when should I take this to PayPal dispute? ... View more