PayPal Community

Website looks to be down or else the scammer renamed it something else.  Unbelievable it took this long.  My dispute happened in early May and was resolved 20 days later, but not after hours of waiting on hold, gathering the documentation etc.    Good luck to any remaining people who are fighting their dispute! ... View more

You CAN reopen a closed dispute.  I did and they ultimately ruled in my favor.   I went through my CC AND through PayPal.  Within days CC settled dispute in my favor.  But I didn't want the scammer to win so I went through PayPal as well.  Of course, now the scammer is sending things in the mail so the tracking number belongs to you, which is a little harder to fight through PayPal.    ... View more

You have to get transferred to a supervisor at UPS. There is an issue because there is someone else's address and name associated with the tracking number and they don't want to give it out.   For me I had to convince the supervisor but he sent it to me.  I told him I would settle for an email indicating that tracking number was not associated with me but in the end got the doc that showed a diff address.  Within hours PayPal reversed the decision, ruled in my favor and I got the refund today on my cc.  It's not for the faint of heart, but keep going and be patient and polite all the way.  It worked for me.  Good luck. ... View more

He appears to be tweaking his scam system.  I was an earlier transaction (one that was given a tracking number of a package from someone in my town).  I was able to successfully dispute it because I had proof the tracking number was not associated with me.  So I guess now the scammer is actually mailing something so you can't fight it that way.  Unbelievable!   ... View more

I also took the advice of another poster and went through UPS to get proof that the tracking number of the delivered package was in fact to another person in my town, from Amazon, not usfitwear, and I was successful.   I would recommend you stay calm, polite,  but be persistent.  It took awhile to get a human at UPS and then that kind human transferred me to a supervisor, who then provided me with the document proving the tracking number of the package was not mine.    Once I had that and I uploaded it to the message center at PayPal, almost immediately they escalated it, giving me an email to send the document to.  Hours later they reversed the decision and I received an email that they ruled in my favor and credited my account.    I think the key is to follow the steps and rules that are in place at PayPal and UPS.  It's not fair, it's not convenient, but when I resigned myself that I would do what it took to make sure those #$%#$ scammers did not get my money, it became easier and I was just passing through hoops.     Good luck to all!  I don't know how these scammers sleep at night. ... View more

Good for you!   What tracking company did you contact? I am attempting to collect information and the one they gave for my order (to PayPal, not to me!) was 17 Track All in One Tracking.  Trying to find a way to contact them.   Thanks, AveryCase ... View more