PayPal Community

Call your credit card company. They will take care of it. Then use PayPal's message service and demand that someone call you so you can explain what happened. If you correspond with the person on the message service they just reply out of of a book of replies. You must talk to a human. ... View more

I kept contacting them via their not so instant message customer service platform. I demanded that I speak to a human every time someone responded to me. Finally they called today. Their phone number is not being answered right now due to the pandemic. ... View more

I won! I demanded that they call me after they denied the shipping. The lady on the phone heard everything I said and she agreed. Refunded the shipping and the payment. I recommend you call them or demand that they call you. She is also going to request that that company be dropped from PayPal. Good luck with your claim! John ... View more

I would love to have that information. This has got to stop. If I was the first person harmed that would be different. But knowing now that they, PayPal,had been warned many times about this fraudulent company and have done nothing to protect the consumer, that is a crime too. They benefit from the fake address in so far as not having to pay out for freight. In a clear case of fraud, PayPal should immediately refund the money and require the item to be shipped back at the company's expense. ... View more

I want to join a class action suit against PayPal. They are protecting Chinese scam companies by facilitating fraud via wire transfer of funds for fake merchandise with prior knowledge. That prior knowledge makes them an accessory to the fraud. ... View more

Don't bet on it. PayPal is protecting them. PayPal gave me an address to ship my bogus item back to that the US postal service could not verify as a legit address. The item shipped and is in China. The fake company has not received it at the bogus address. I wander what went wrong! ... View more

I feel there are enough people harmed by PayPal's failure to protect the consumer from this (and probably many similar companies) company to start a class action suit. Does anyone know an attorney that handles cases like this? PayPal claims they remove companies that act in a fraudulent manor yet they continue to let this company do harm. In fact their policy allows companies to get away with the fraud by providing fake return addresses and demanding that proof of delivery be shown before they give a refund. PayPal should, upon evidence of a fraudulent act, return the funds and if the fake company wants their crap back they have to supply a prepaid shipping label. ... View more