Thank you for your reply. Believe me I am not a novice user to webapps. I designed these (still do) for ages. I am sure something is wrong here. I keep going through the steps, upload all the documents, see the checkmark but no final "forward" or "continue" etc --- then all of a sudden the first check mark says start here! If you click it, you either are stopped there or you are back to the beginning. I have gone back and tried to login. Then it says "no summary and no actions" -- how could that be when I have uploaded the files. In the meantime, Paypal sends me a warning that since they have not heard back from me in a while, they will withdraw my information!! I replied and yet no answer and no help. I have used a different browser and still the same problem. Unfortunately, after waiting and waiting, when the customer service contacted me they sent me the generic information - but my issue is not a general issue. It is a technical one. I am running out of time. Not only this is a timely manner since the money will run out but also I am scheduled for a surgery on Tuesday so unless I take care of this today or tomorrow the latest - I won't be able to do much after the surgery for a few days - at least. is there anyway you can help? Here are two of the screenshots. Do you see that I have done the steps and yet I have a Get Started -- it appears after all the steps are done! At first it is a checkmark too. Do you see that I see no summary? Thanks
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