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since ‎May-08-2020
Country: Morocco
Type: Business
MarkAncheta
MarkAncheta Contributor
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Security code is not sent to me

by MarkAncheta Contributor in My Account Archives
‎May-16-2020 08:26 AM
‎May-16-2020 08:26 AM
Hi,    Since 04 of May, every-time I tried to login into my business account of my company, it keeps asking my security code, that I've never received. My email and phone number are correct, because I did login it before this issue happens.   I contacted Paypal support several time, and here is all the solutions I tried until today :    - Change my password. I did, and responded to the secret questions, but at the end it still keeps asking my security code that I never received - Complain to my Phone provider (Orange) if they blocking my security code, I did and they told me that there was no issue from their side. - Paypal asked me to send them my phone number, in order to receive a call verification. I did, but I never received any call until today. - Clear my browser cash and cookies. I did, nothing changed always the same issue. - Tried to open my Business account from Paypal App on my phone, I did but still it keeps asking my security code that I never received. - Tried to contact the support trough a phone call, and I can’t join any live person.   Need assistance urgently!! ... View more
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Re: Six digit Security code

by MarkAncheta Contributor in My Account Archives
‎May-16-2020 08:20 AM
‎May-16-2020 08:20 AM
Hi,   I'm having the same issue on my Business account, I tried to contact Paypal support several times, here is all the solution I tried :   - Change my password. I did, and responded to the secret questions, but at the end it still keeps asking my security code that I never received - Complain to my Phone provider (Orange) if they blocking my security code, I did and they told me that there was no issue from their side. - Paypal asked me to send them my phone number, in order to receive a call verification. I did, but I never received any call until today. - Clear my browser cash and cookies. I did, nothing changed always the same issue. - Tried to open my Business account from Paypal App on my phone, I did but still it keeps asking my security code that I never received. - Tried to contact the support trough a phone call, and I can’t join any live person.   This is really annoying especially that we are using our account to invoice clients.   Hope somebody can assist this issue with a solution.    Hope somebody can  ... View more
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