PayPal Community

@Captain_Veee I have a very similar situation and cannot login to my Paypal account. The fact that customer support can send you a code manually that works would suggest that it is PayPal's automated system settings that are causing the problem.   Although I did not set up 2FA, when I login I still get the page that asks me to get a code sent by SMS to my mobile phone. When the code arrives it is verified and at that point I should be sent to my PayPal admin area. However I am sent to a page with an error message and a hyperlinked "We Can Help"   To be honest the we can help does not work either and leads to another error page.   At present however after testing this on 2 different computers at the same office and IP address I have found that on both computers if I use the Safari Browser I can log in. However I cannot login on either computer if I use the Chrome Browser.   So I will be looking at installing other new browsers to see if they work or don't. However it seems that there are some settings in Chrome or possibly it may be extensions in Chrome that are conflicting with Paypal.   I have also asked customer support to raise a ticket with the web developer team, but they will not respond directly to me as that might mean having to admit they **bleep** up or that their code is less than perfect 🙂    This sort of problem will happen more as all banks scramble to find automated solutions to fraud and I have had other experiences with another bank when they stopped paying automated payments to my suppliers. I wish you luck, but do try another browser. ... View more

Hi Chiranjeevi L,   Thanks for the link, I guess PayPal has taken everyone by surprise with the redesign of their website. The"Settings" Cog Wheel is gone, When I spoke to the support team they had not been told either so it took a little digging but they eventually let me know. The simplest way in this new design is to simply click "Activity" in the top menu, and in the drop-down mega menu under "Operations"  select the last menu item "API access"   I have to agree this is far simpler than before. Again my thanks for your swift reply and the link you gave to that page. Kind regards, Les ... View more