My order for an e-book was supposed to be provided via link in email after purchase. Purchase made on 4/13/2020. Proof of delivery using UPS tracking number that shows a shipped date of 4/8/2020. Clearly no person is reviewing the tracking and order information. A tracking number is not proof of anything. A full record of the tracking would include shipper information and ship to address. How can I talk to a human about this issue? Merchant: Little Things Book
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