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since ‎Apr-30-2020
Country: Ireland
Type: Personal
HelpMe2020
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Re: Got scammed, beyond frustrated.

by HelpMe2020 Contributor in Disputes and Limitations Archives
‎May-06-2020 10:25 AM
‎May-06-2020 10:25 AM
This is really ridiculous. Still have not been able to get a single real human at paypal. Keep getting the 'covid19 so whoops' email, even though customer service are 100% able to work from home surely? Like all other companies? This was the last day I could object in all the time since I started it, late April, not a single real human from paypal has reached out. Not even on here! Why aren't there paypal representatives posting here??? The email they sent me ages ago says this;   If you have additional information, please send it to us Please provide the following documentation and any other relevant information to support your claim to us. Please note that if we don't receive the information, we may be unable to resolve this dispute in your favour.   Next steps If you have this information, you can send it to us via your PayPal account. To help protect your information, we don't accept files that are sent as email attachments. To send us your information, go to the Resolution Centre. Click the Case ID under Resolution Centre cases. Click Upload file under Case actions you can take, and then follow the instructions to upload the files. We'll email you after we receive and review your information.   Except that's not what the actual website says at all! It says 'upload tracking', not 'upload more info', because these scammers know exactly how to game paypal's bad UI/UX, and simply filed for a return, even though my issue is not that simple as it would still leave me out money! WHERE ARE PAYPAL'S STAFF???? ... View more
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