I reported them to the FTC. Same message. I was sent the wrong product then expected to return it on my dollar for a refund. PayPal did say my money would be returned though. I bought (2) U shaped pillow that attach to your cars headrest to hold your head in place when sleeping on car rides. (For my son) Instead I was sent 2 dog bone shaped pillows with a strap on the back. I laughed pretty hard when I got it. Not even close.
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