Hi @Llucyh Hope all is well and safe. I'm so sorry to hear about what has happen on your account. Yes, you were right there is no buyers' protection if teh mode of payment is done via " friends and family" but you can have other option to recover the money which is outside of PayPal, such as filing a police report or reach out to your card issuer in which i'm pretty sure that they offer extra protection to their valued customer as well. I hope i was able to assist you. Stay Safe. **** If you find my post very helpful enrich the community by giving kudos or accepting it as a solution. ******
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