My husband ordered face masks from ZestAds for a total $243.93 on April 6, 2020 listed as PyPal Online as the seller. When we did not get any confirmation from ZestAds I became concerned. So, I went to the PayPal invoice to find out how to contact the seller. Well, much to my surprise, the seller’s e-mail was ‘resolutions & disputes’. I sent 3 different emails to that address with no response. So I contacted PayPals real Resolution & Disputes Department. Told them the story above as well as indicating their contact information was a mirror of the real PayPal Disputes Resolution page!! Today, 04/16/2020 I received a response from either ZestAds or PayPal because the information mirrored what I sent to both. I was told a refund was not possible because they were in the process of shipping!! Yet, they ship from overseas, Probably China, which takes weeks putting a real dispute beyond the 20 days set by PalPal. Needless to say, $243.93 is at risk!! I have yet to be denied by PalPal, but is’t coming. I want to be included in your class action. Cheryl Simms
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