Hi @Zara95, Welcome to the community and thanks for posting. We appreciate you letting us know about the verification issues regarding your father's PayPal account. I would suggest to reach out to our customer service for assistance. Kindly advise him to click on the words " Help / Contact " at the bottom of PayPal page and use the phone option in the blue band at the top or very bottom of page dependent on what country you are in. Scroll down past the list of help questions and click on 'Call us' bottom of that page. I hope this helps. If this post or any other was helpful, please enrich the community by giving Kudos or accepting it as a Solution. Stay safe.
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