Both my sister in law and myself ordered the same items from a what seemed to be familiar website. The products that arrived for my sister was not what we had seen in the add for sale. I immediately tried to cancel my order that still has not yet arrived. I contacted dispute info provided and have been given the run around. the info for contacting the seller is false info and we are unable to contact seller. pay pal has given the seller till the 12 of may to answer and respond???? why???? If the info provided to customers does not work, then, does pay pal have other means of contacting seller??? and most importantly why are we not better protected from scammers on the pay pal platform.. I have other things I could put 135 dollars toward and would expect a much more solid service from such a large company.. also now when I try to contact support at disputes it now sends my email back to me via mailer demon...as if someone has blocked my email to stop further communications.. makes me wonder how many other countless people received the same foul treatment. my strongest advice to pay pal is this.. if you do not want people to be upset when they contact you then you you as a platform to the sellers and buyers should hold better concern for products quality and actuality for product as promised.. nobody likes to be taken advantage of and everyone works hard for their wages. Sadly I am still awaiting a refund from a company that I am positive does not really exist. anyone with solid advice on how to proceed further. and hopefully in the future the tables get turned and we will get to receive our product first before getting charged
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