I have successfully disputed the fraudulent transaction made with zerostore. The seller used a fake tracking number that shows the item is delievered to the city where I live, but I never received the item. Reported the transaction to PayPal, but PayPay decided to trust the fraud seller. Here's what I did: 1) File a claim with UPS at https://www.ups.com/us/en/help-center/claims-support.page Use the fake tracking number the seller provided to file the claim, not hard to do, you may need to register an account with UPS. After filing, UPS will send a claim letter to your email that contains the address of the real recipient, which, of course, is not your address. 2) After you got the claim letter, send PayPal a message from the message center. Type "transfer my message to an agent" in the window, you want to transfer the message to a real person, not some robot. Then include the transaction ID, date and amount and most importantly, upload the UPS claim letter you received that shows the item is not sent to you. After sometime, hopefully, an agent will reply to you, and you want to remind them that you have uploaded the UPS claim letter which has everything they need. 3) After some investigation, PayPal should refund your money. Hope this would help you.
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