OMG, I have the same issue with this metal engraver. I ordered this product from a FB for $89.99cdn. They charged my account $89.99US. No tracking info; I emailed the seller they said I would have a tracking number in 10days; it takes time, which I think is BS. Finally got the tracking info. I set up an alert to keep me updated. It took over a mth to reach Canada, and then it goes dead. Canada post has not received my item all it shows it arrived in Canada. I tried contacting the seller on the same email, but no response. When you click on my order from the email they sent me, it takes me to the Shopify website to complete this account's setup. It's been four months, nothing yet. The last update from track17.com is September 5 arrived in Canada. Something has to be done to protect us consumers. Mad as hell.
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