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since ‎Mar-28-2020
Country: United States
Type: Personal
decaren
decaren Contributor
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Re: Getting fake emails from PayPal ... help!!

by decaren Contributor in Disputes and Limitations Archives
‎Mar-31-2020 09:31 AM
‎Mar-31-2020 09:31 AM
@cpat0204    Thank you for your canned response, but I have already done this.  Please read my original question.  I have sent the emails to spoof@paypal.com.  PayPal responded that they were NOT FAKE!  Now what?  If PayPal says they are real emails from them, then how does my email address get attached to another account and what happens to those charges?  I cannot see the changes or transactions on my account, but then how is this all happening.  Either PayPal is wrong and the emails are not real and someone is pulling a scam even PayPal can't detect or someone has been able to open another account using my email address (am I liable for the charges).  Please help me get this resolved.  I understand that response time is delayed, but I hate having to check my accounts every day to see if someone made fraudulent charges.   ... View more

Getting fake emails from PayPal ... help!!

by decaren Contributor in Disputes and Limitations Archives
‎Mar-28-2020 07:14 PM
‎Mar-28-2020 07:14 PM
Hello, I started receiving emails a few minutes ago that I had added a phone number to my account, then I authorized a payment to the PayPalGivingFund (GoFundMe), then a receipt for it using a Visa, then from the PayPal Giving Fund Official Donation Receipt.  Four emails in the matter of minutes to my PayPal account email address.  I logged in (not from the emails) to my account and none of these transactions exist and the phone number was not added to my account.  I sent the emails off the the spoof@paypal.com address and they responded that they were NOT FAKE!!  WHAT??  I have checked my bank and no money withdrawals yet.  All the emails have the wrong name on them as well, but I looked at the email headers and they are coming from paypal.  The links in the site are paypal.  I opened the browser dev tools looking for a re-direct, it's PayPal?  Did someone open another account with my email address??  How is this possible and am I responsible for the funds?   ... View more
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