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since ‎Mar-27-2020
Country: C2
Type: Personal
Tim_New
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Re: No response from Paypal after over 30 days; 5 ...

by Tim_New Contributor in General Discussions
‎Apr-01-2020 12:51 AM
‎Apr-01-2020 12:51 AM
Frustrating is an understatement.  February 28 until today, April 1 and there has been no response to any email, no response to Twitter DMs, and no contact options from here in China other than those.  I even submitted copies of my US Passport and Arkansas Driver’s License by email in addition to uploading the passport on PayPal’s site.  No explanation as to why my ID hasn’t been verified.     Your response here is the only response I’ve received and it doesn’t resolve the issue nor give any reason for the lack of communication. ... View more

No response from Paypal after over 30 days; 5 emai...

by Tim_New Contributor in General Discussions
‎Mar-27-2020 09:44 PM
‎Mar-27-2020 09:44 PM
I opened a new Paypal account here in China to connect with my Bank of China account. I am a US citizen. Paypal required that I submit my Passport info (scan copy of my passport) which I did. That was in February. No action. The notice still says Pending review. I have sent 5 emails now asking why there has been no action. I attached copies again of my Passport PLUS my US Driver's license. As of today, March 28, 2020 I still have no response and my account is still useless since I can not send nor receive money until Paypal acts on my ID. Anyone else getting stonewalled by Paypal? Note my first emails were long before Covid19 impacted Paypal in the US ... View more
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