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since ‎Mar-27-2020
Jpatulot
PayPal Employee Jpatulot
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Re: Have not received money from ebay

by PayPal Employee Jpatulot in My Money Archives
‎Apr-21-2020 06:28 AM
‎Apr-21-2020 06:28 AM
Hello @Jlennox  were you able to log in to your paypal account and go to activity. And look for that specific transaction? May i know the status of it? Thank you and stay safe! ... View more

Re: Need Account Help

by PayPal Employee Jpatulot in My Money Archives
‎Apr-21-2020 06:22 AM
‎Apr-21-2020 06:22 AM
Hello @gregarmfield . Sorry to know your having trouble withdrawing your funds.  Once failed multiple attemps try again after 24 to 48 hours. And kindly try this link. www.paypal.com/wdfunds thank you and keep safe! ... View more

Re: Help

by PayPal Employee Jpatulot in My Account Archives
‎Apr-20-2020 07:38 AM
1 Kudo
‎Apr-20-2020 07:38 AM
1 Kudo
Hello @Pivmp  we will release the hold 1 day after the delivery. And it may take till end of day for the money to reflect on your paypal account. Hope this will help and stay safe! ... View more

Re: Receiving Money

by PayPal Employee Jpatulot in My Account Archives
‎Apr-20-2020 07:30 AM
‎Apr-20-2020 07:30 AM
Hello @1_Fatchick  with regards to your question. Once the funds has been credited to your paypal balance. Then you have the option to withdraw the funds to your bank account. Its not automatically transfer to your bank. Hope this will help and stay safe! ... View more

Re: Add Money from Bank Account to PayPal Accoung

by PayPal Employee Jpatulot in My Account Archives
‎Apr-20-2020 07:24 AM
‎Apr-20-2020 07:24 AM
Hello @CSA09  sorry to know your having trouble adding funds to your paypal balance.  If it is now allowing you on the application. Then kindly try using a lapto,desktop or even mobile browser.    If you tried multiple times then try after 24 to 48 hours. Hope this will help you and stay safe! ... View more

Re: transfer

by PayPal Employee Jpatulot in My Account Archives
‎Apr-20-2020 07:21 AM
‎Apr-20-2020 07:21 AM
Hello @Bella1414  i was able to locate an article and hope this will help you. Thank you and stay safe!   https://www.paypal.com/us/smarthelp/article/how-do-i-add-money-to-my-paypal-account-faq1348?app=searchAutoComplete  ... View more

Re: Suspicious Email

by PayPal Employee Jpatulot in My Account Archives
‎Apr-20-2020 07:17 AM
‎Apr-20-2020 07:17 AM
Hello @adriaya71  you did the right thing. And if you could forward this email to us at spoof@paypal.com and we will let you know if this is a legit or fake email. Dont click and link from the email that you received. Thank you and stay safe! ... View more

Re: Help pls

by PayPal Employee Jpatulot in My Account Archives
‎Apr-20-2020 07:10 AM
‎Apr-20-2020 07:10 AM
Hello @Ddp305  I was able to locate an article for you and here's what it says. Hope this will help. Thank you and stay safe!   You can change the name on your account (up to 2 characters) if it's misspelled, and only once after creating your PayPal account. It is not possible to change the name on your account to another person's name. If you are making a legal or major name change, you'll be required to upload some documentation as proof of name change. This review usually takes up to 5 business days.  Here’s how to change your name: Click the Settings icon next to "Log out." Click Update below your name. Select your type of name change. Follow the instructions on the screen and click either Continue or Update Name. If you have a Business account, you can change the contact name for your business. ... View more

Re: Link Debit Card

by PayPal Employee Jpatulot in My Account Archives
‎Apr-20-2020 07:03 AM
‎Apr-20-2020 07:03 AM
Hello @Tekniq sorry to know your having trouble adding your card. If you tried multiple times and it was a failed attempt. Kindly try to do the same action like after 24 to 48 hours. My suggestion ( try to add card)if you do have access to maybe a laptop,desktop or even mobile browser.  Thank you and stay safe always! ... View more

Re: Primary address

by PayPal Employee Jpatulot in My Account Archives
‎Apr-20-2020 06:57 AM
‎Apr-20-2020 06:57 AM
Hello @RB61  I was able to locate an article with regards to your query. Kindly hit the link below. Hope this will help you! Thank you and stay safe!   https://www.paypal.com/uk/smarthelp/article/what%E2%80%99s-a-primary-email-address-and-how-do-i-manage-it-faq1187?app=searchAutoComplete  ... View more
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