Hi! Thank you for using Paypal! There are some reasons why the money is not accessible. 1. Money is being held. Verify with the sender of the money, how the money has been sent. Was it for goods and services or for friends and family. If it was sent as a good and services, its possible that the money is being held. 2. The email or bank that is link with your PP account is not yet confirmed. This link may help you. https://www.paypal.com/ph/smarthelp/article/how-do-i-confirm-my-email-address-faq1485?app=searchAutoComplete https://www.paypal.com/us/smarthelp/article/how-do-i-confirm-my-bank-account-faq3045?app=searchAutoComplete 3. The money has been sent to an incorrect email. Verify with the sender of the money if they got the correct email. I hope this helps!
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