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since ‎Mar-18-2020
victorp1
victorp1 Contributor
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  • Latest Contributions by victorp1

Re: how can I appeal paypal refusal to refund my m...

by victorp1 Contributor in Disputes and Limitations Archives
‎May-09-2020 08:20 AM
‎May-09-2020 08:20 AM
I'm going thru the same.   Ttheir messaging system sucks, you wait for hours to eventually give up and they close the message so there's no continuity. ... View more

Re: Someone hacked my account?

by victorp1 Contributor in Security and Fraud Archives
‎May-09-2020 08:17 AM
1 Kudo
‎May-09-2020 08:17 AM
1 Kudo
This feels like a loosing battle, have been trying to talk to someone regarding my case and all I get are denials, they seem to be playing the deny and delay game to see if I give up.   All I can do is open new disputes and hope for someone sympathetic enough to read thru it, contact cyber security and do an actual investigation.  They have been consistent in blaming me for the transaction.   Will open another dispute and give it another go using a different tone and hopefully more details from what I have been able to compile. ... View more

Re: Someone hacked my account?

by victorp1 Contributor in Security and Fraud Archives
‎Mar-18-2020 12:22 PM
1 Kudo
‎Mar-18-2020 12:22 PM
1 Kudo
This just happened today. Last night while sleeping received 3 text messages from PP asking for a transaction to be authorized.  When checking the phone this morning replied 2 as instructed to deny the transaction but it was too late.  PP had already processed the transaction and took the total amount from my checking account ($3040.00), now my account is in overdraft and soon fees will start to creep up. Opened a dispute on PP and my bank.  PP closed the dispute indicating that the transaction wasn't covered because was authorized.  Have been trying to get a hold of someone thru messaging and calls to no avail, the phone message says that there are no reps available due to the pandemic.  Someone took a quick look and decided against me but no word on my messages. Is amazing that PP has a text confirmation system and if the text is left unanswered they go ahead and proceed or could have been that my number was spoofed by the person that hacked my account and replied?  I don't know but all I know is that I would like to see the logs and IP addresses used on this transaction and I'm not giving up without a fight, loosing 3k that I don't even have is not fun.   After this is settled I'll remove my bank account information, will only use a card that has protection against this crap and maybe remove my account and find another way. ... View more
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