PayPal Community

I ordered two plastic shelving units, and received two extremely small baskets of much lesser quality and price. I never got the items I ordered, and through PayPal I am now required to return the items I didn’t order it to be able to receive a refund. The problem is, returning these to China will cost me more than the original price I paid, so am I just out my money? I feel like this is a fraudulent company and there are hundreds of cases like these being posted. ... View more

My refund claim was denied, and I am required to return the merchandise that I did not order in order to get a refund. Shipment cost more than I originally paid, so basically I’ve been ripped off. The items I ordered were not sent and instead two tiny baskets that seem to be in order with what everyone else got as well. This is definitely a scam, and frustrated that PayPal is encouraging it and not helping customers with “PayPal protection”. ... View more