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since ‎Mar-04-2020
sr9yar
sr9yar Contributor
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Re: Unable to contact support to resolve "There’s ...

by sr9yar Contributor in Managing Account Archives
‎Feb-27-2022 07:17 AM
‎Feb-27-2022 07:17 AM
Thank you for your reply @kernowlass As I've mentioned in my question, I've already tried those methods before 1. There's some technical issue with the landline ad stated on the support page 2. Live chat is something I haven't seen in a while 3. How can I do this? Previously I remember using a form to create a ticket. I can't find such form anywhere. 4. I've done that and only got automated responses in return, no human agent contacted me in the next days. Also, the Help menu item leads me to support articles, that are useless in this case. It seems to me that I can report one of old previous transactions as an issue in the resolution center. I think t should create a ticket in the support system. But I'm not sure if this would be appropriate, because in reality I don't have any issues with those transactions and the reasons for creating an issue do not apply to my case.   Will it be ok to go ahead and try to report any of my old transactions as an issue and explain why I had to do it in the message?  ... View more

Unable to contact support to resolve "There’s an i...

by sr9yar Contributor in Managing Account Archives
‎Feb-27-2022 12:40 AM
‎Feb-27-2022 12:40 AM
I have been an active user for a long time couple years back, but don't use it now. At some point I noticed I have a warning saying There’s an issue with your account You can contact us for help resolving it.      The link in the message leads to the support website, from there I can't seem to find a way to create a support ticket. I haven't found an email or a contact form. Also I tried contacting the support through facebook and twitter but got no reply. Also tried the landline and searching the forum (for some reason I couldn't login to create a community question back then). My account doesn't show it has any limitations and anything else is required from my side. It seemed these issues were happening because of covid restrictions, so I decided to leave it. I'm considering using PayPal again and I'd really like to know what's that issue the sign is talking about. Yet again I can't seem to find a way to create a support ticket. How can I contact PayPal support to resolve this?      ... View more
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