its pending because of your bank not because of paypal, the charge was made and done and they can't really do anything with it while its in limbo, i couldn't even get the fee reversed from my bank until it finally went through and charged me an over draft fee. It seems they like doing this scam on/near a weekend when a few days go by to get it through quickly. Frustrating. At first i didnt know who/what shopto was, it was after the fact i found it was a UK mega online store. You do have to go through paypal to investigate this and issue you a refund. I had to contact them a 2nd time to reopen the case because the first time they deemed it matched my paypal use... which from a vague glance it does - i shop online.. thats the only comparision that matches, it was an online purchase. But as soon as i told them "they key was created just days before it was used, i never created it, i never used that before, i've enver shopped on this website or a UK site before, and any of my purchases over $100 i have always put it on my paypal credit card. So NOTHING about the transaction actually matched my purchase history with them. It took a 2nd look from probably real people to deem that i was correct. And i had a legitimate claim. They finally issued me a refund. You can't really deal with Shopto because you didn't do the purchase, so you dont have the Order #, name or anything about who actually purchased this, dont even bother with them.
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