PayPal Community

I received an official written response that PayPal Japan don't support bank account names that are in romaji.   As this is a discriminatory practice, I have contacted the Japan Times to bring this issue to light.   And all because they cannot design a simple form validation correctly. If the field needs to be validated by the banks anyway, they should simply check that the field is not blank and leave it at that. ... View more

Been on the phone to their support for the same issue and they just don't get it.    My bank confirmed the restriction is not on their direct debit API. They expect a name in roman alphabet to match the account name. PayPal are validating this input locally on the page in JavaScript. The refusal to allow anything but Kana is not being processed by any server, it is built-into the page.   PayPal Support tried to indicate that the actual PayPal account name I am registered under is at fault s they changed it to match the bank details which I was sure is not the issue and surprise surprise - it's not the issue. ... View more