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since ‎Feb-21-2020
Ni4H
Ni4H
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Re: Making a formal complaint against PayPal

by Ni4H in Disputes and Limitations Archives
‎Feb-21-2020 10:18 AM
‎Feb-21-2020 10:18 AM
We have the same problem and have been trying to resolve it for months, going round and round in circles. Made a formal complaint a few days ago which has also not even been acknowledged.   We registered as a not for profit community group and sent our constitution, but PayPal keeps insisting on asking for a charity number, business registration proof, tax exempt certificate ... none of which can we provide as we are not a charity or a business! The money in PayPal has been donated by people to pay a barrister and experts to represent local people at a public inquiry opposing plans to build a huge incinerator.    WE WOULD NOT RECOMMEND PAYPAL TO ANYONE.   They have over £4,000 of funds donated by the public which we owe to a Planning Expert and PayPal will not release the limitation on our PayPal account and transfer the funds to our bank account, even though the link has been set up and we have provided a bank statement and all the information that it is possible for a not for profit UK community group to provide and much of it we have had to send several times!   When we do get someone on the phone they simply do not understand the situation and no one seems to care.    'Please go ahead and leave us a message if you haven't already and we will get back to you in a few hours.' Leave messages which are not even acknowledged then: 'This conversation has been closed.'   Today it says: 'We're sorry, but messages are currently unavailable.'   PAYPAL WHAT IS GOING ON? CAN ANYONE HELP US PLEASE?  ... View more
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